Terms of Service
Last updated June 2026
1. Welcome
Colony operates a restaurant collective where independent restaurant brands prepare food for pickup and delivery. By placing an order with us you agree to these terms.
2. Orders
When you place an order you authorize us to charge your selected payment method for the items, applicable taxes, delivery and service fees, and any tip. Menu availability, pricing, and prep times may change without notice.
3. Pickup & delivery
You are responsible for providing an accurate delivery address and for being available to receive your order. Delivery is offered within defined zones; if your address falls outside a kitchen's zone, pickup may still be available.
4. Group orders
Group order organizers are responsible for the full order placed through their group, including items added by participants, unless an individual-pay option is selected. Participants agree to the same terms when joining a group order.
5. Cancellations & refunds
Because food is prepared to order, orders generally cannot be canceled once the kitchen begins preparing them. If something is wrong with your order, contact support and we'll make it right.
6. Accounts
You are responsible for keeping your account and phone number secure. We may suspend accounts engaged in fraud or abuse.
7. Contact
Questions about these terms? Reach us through our contact page.